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« Emergency Management Solutions: Earthquakes and One-dimensional Planning | Main | Cloud computing and business continuity »



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Lucien Canton

UPDATE: According to another article in today's Chronicle, it was not the 911 dispatch computer system that failed. It was the computer system servicing the city's emergency operations center which was activated to support police operations on New Year's Eve. Don't know if this is better or worse - the EOC is supposedly designed to operate under disaster conditions. The city's fix is to have a technician on site whenever the EOC is activated.

Public relations wise it's probably better that the 911 system didn't go down. I'm not sure how much the "average" citizen understands about the emergency operations centers and what any of that involves . . . until of course the system fails during an emergency. And the public official prentending this wasn't a big issue, wonder if they realized just how big an issue this was?

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